America's #1 Online Cigar Auction
first, best, biggest!

Last post 22 months ago by Sunoverbeach. 9 replies replies.
CB Customer Service issues
Jump to Bottom | Previous Topic | Next Topic
BonesDL1 Offline
#1 Posted: Mon, Sep 19 2022, 5:17 PM EST
Joined: 08-12-2005
Posts: 1
Has anyone else been havingany issues contacting or dealing with Cigarbid's customer service lately? I've sent 3 emails with no response and been on hold for too long to count. I just want to know whats going on with my order.
Sunoverbeach Offline
#2 Posted: Mon, Sep 19 2022, 5:23 PM EST
Joined: 08-11-2017
Posts: 14,839
Yes, one or two people may have mentioned this in passing.

Emails aren't effective currently. Phone calls are, but reported wait times have exceeded 2+hrs
KingoftheCove Offline
#3 Posted: Mon, Sep 19 2022, 6:38 PM EST
Joined: 10-08-2011
Posts: 7,677
Bones, you have been here 17 years.
You never noticed the chitstorm that is now almost 5 years in the making?

Nothing sneaks by you does it!
Shawshank Offline
#4 Posted: Tue, Sep 20 2022, 2:49 AM EST
Joined: 09-15-2021
Posts: 3
Pretty sure my $$ is gone.
Half my order never shipped.
Customer service doesnt exist.

About to file a claim with my card to see about getting my $$ back.
Blade696 Offline
#5 Posted: Thu, Sep 22 2022, 3:33 PM EST
Joined: 08-06-2014
Posts: 3
Have an order thats over 3 weeks old. sent CS 5 messages, and still no answer. Called, but message said they are closed on a thursday for some reason.

Love the prices of the cigars, but their CS is ****.
HockeyDad Offline
#6 Posted: Thu, Sep 22 2022, 3:35 PM EST
Joined: 09-20-2000
Posts: 46,269
This thread is closed to further replies.
MACS Offline
#7 Posted: Thu, Sep 22 2022, 4:54 PM EST
Joined: 02-26-2004
Posts: 80,015
HockeyDad wrote:
This thread is closed to further replies.


No it isn't.
HockeyDad Offline
#8 Posted: Thu, Sep 22 2022, 5:10 PM EST
Joined: 09-20-2000
Posts: 46,269
Dang it.
Sunoverbeach Offline
#9 Posted: Thu, Sep 22 2022, 5:50 PM EST
Joined: 08-11-2017
Posts: 14,839
De phone, Blade! De phone!
Users browsing this topic
Guest
Back to Top