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Last post 22 months ago by frankj1. 8 replies replies.
Order pending for over a week
Cclaryy Offline
#1 Posted:
Joined: 09-28-2020
Posts: 1
Is anyone else having trouble getting through to costumer service, I've filled out the forum 3 times and have called and have gotten no response.
Sunoverbeach Offline
#2 Posted:
Joined: 08-11-2017
Posts: 14,839
Yes, one or two people may have mentioned this in passing.

Emails aren't effective currently. Phone calls are, but reported wait times have exceeded 2+hrs
KingoftheCove Offline
#3 Posted:
Joined: 10-08-2011
Posts: 7,677
No trouble for me………but then…
MoreBeer Offline
#4 Posted:
Joined: 01-24-2010
Posts: 83
Call at 5 AM and press 9 when prompted.
Shawshank Offline
#5 Posted:
Joined: 09-15-2021
Posts: 3
shoot....im waiting a month now.
Half my order still shows as "pending"
Zero answer on multiple call attempts.
Multiple emails sent.

ZERO customer service.
Mr. Jones Offline
#6 Posted:
Joined: 06-12-2005
Posts: 19,517
Crawl back into that sewer pipe and go back to Shawshank
nickpasta Offline
#7 Posted:
Joined: 09-08-2021
Posts: 2
waiting for an order that was from july 12th. i think i win
frankj1 Offline
#8 Posted:
Joined: 02-08-2007
Posts: 44,299
nickpasta wrote:
waiting for an order that was from july 12th. i think i win

your prize is still processing...
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