Katwell wrote:How can a company send a box of sticks 65 miles East of their location? The shipper lost my Cigars and have no clue of the location. Why or how can you send something from Bethlehem Pa to almost New York when I live in SE Pennsylvania? I ordered these over 12 days ago, just for kicks I ordered another box Monday, they will be here tomorrow. I don't get it. Forget calling CIGARBID, they won't answer the phone.
Is this really a CBid issue? Indirectly yes, but the root of it is the shipper but I’m sure you know that.
Ultimately though, CBid chose the shipper so bringing it up to their attention is a good idea. It’s been said many times but your best method of communication is via phone but you’ll possibly have to wait for close to an hour before someone picks up your call. If you don’t have the time then don’t call and expect instant gratification.