Now, we all know that Cigar Bid is wayyyy behind on their orders. I've tried calling numerous times to get in touch, and sometimes wait on hold for over an hour. Often, to no avail.
One of the problems that I'm experiencing is, I'm getting emails of packages being delivered, but no info as to what I am being shipped.
Last week, a package was said to being delivered. When I got it, it was a light box. I opened it, only to find a pack of flints I won. Looking at the size of the box compared to the size of the flints package, it was quite a large difference.
I've spoken a few times to a representative, and was assured I would receive my packages.
Having gotten a big box with just flints in it is a slap in the face.
I've been as patient as I can be.
It has gotten really frustrating not being able to speak to someone to get to the bottom of this. I was told there are only 2 representatives in customer service. I understand how frustrating that is for them, but when you spend $256 on an order and only get a pack of flints, it surely is a slap in the face.