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Last post 7 years ago by tonygraz. 21 replies replies.
Can get a hold of anyone in customer service
Fou4u2 Offline
#1 Posted:
Joined: 11-23-2009
Posts: 1
My cigars were purchased on February 24, 2017 and have not received them.ram27bat You guys out of business? 40 R&J Habanas
victor809 Offline
#2 Posted:
Joined: 10-14-2011
Posts: 23,866
...ah the 40 R&J bananas? Yeah... I remember that order.

victor809 Offline
#3 Posted:
Joined: 10-14-2011
Posts: 23,866
*Habanas... goddamn autocorrect ruining my fun.
KingoftheCove Offline
#4 Posted:
Joined: 10-08-2011
Posts: 7,604
victor809 wrote:
*Habanas... goddamn autocorrect ruining my fun.

noobish thumbs ya got.......ruined the punch line
Peckerhead Offline
#5 Posted:
Joined: 05-02-2016
Posts: 479
I wondered where those came from.
You might want to call customer service.
Expect some dark sharks any day now. You won't notice the difference. Thanks.
RobertHively Offline
#6 Posted:
Joined: 01-14-2015
Posts: 1,762
They still haven't shipped my oranges. Bought a box...
Peckerhead Offline
#7 Posted:
Joined: 05-02-2016
Posts: 479
..wait a second. Only waiting since the 24th??

GTFO!
victor809 Offline
#8 Posted:
Joined: 10-14-2011
Posts: 23,866
You'll probably have better luck resolving the issue if you provide us with the following information:
Confirmation number
Full name
Shipping address
Billing address (if different)
Phone number
Credit card on which the order was placed.

We look forward to helping you out with this issue

Thank you!
DrafterX Offline
#9 Posted:
Joined: 10-18-2005
Posts: 98,512
Don't forget the wife's boobs pics.. Mellow
dkeage Offline
#10 Posted:
Joined: 03-05-2004
Posts: 15,135
DrafterX wrote:
Don't forget the wife's boobs pics.. Mellow



Wife?
jjanecka Offline
#11 Posted:
Joined: 12-08-2015
Posts: 4,334
He's lucky to just barely been born with something remotely similar to a phallus.
dkeage Offline
#12 Posted:
Joined: 03-05-2004
Posts: 15,135
jjanecka wrote:
He's lucky to just barely been born with something remotely similar to a phallus.


I'm not going to ask how you know that.....Gonz
jjanecka Offline
#13 Posted:
Joined: 12-08-2015
Posts: 4,334
It was part of Victor's dong pic collection
nick danger Offline
#14 Posted:
Joined: 10-11-2009
Posts: 3
I'm not really sure they have Customer Service. Are they going out of business?
RoosterCogburn Offline
#15 Posted:
Joined: 09-08-2015
Posts: 24
I think the correct term is "Had" Customer Service.
frankj1 Offline
#16 Posted:
Joined: 02-08-2007
Posts: 44,211
victor809 wrote:
You'll probably have better luck resolving the issue if you provide us with the following information:
Confirmation number
Full name
Shipping address
Billing address (if different)
Phone number
Credit card on which the order was placed.

We look forward to helping you out with this issue

Thank you!

probably should get the Soc Sec number too.
victor809 Offline
#17 Posted:
Joined: 10-14-2011
Posts: 23,866
Good point... most orders are organized by SSN... You'll have to post that as well and we'll get right on it.
frankj1 Offline
#18 Posted:
Joined: 02-08-2007
Posts: 44,211
accidental bananas was funnier too.
bgz Offline
#19 Posted:
Joined: 07-29-2014
Posts: 13,023
Oh, and don't forget the card security code (3 digits on the back, 4 digits on front of amex).
frankj1 Offline
#20 Posted:
Joined: 02-08-2007
Posts: 44,211
we're ready...phone lines are open.
tonygraz Offline
#21 Posted:
Joined: 08-11-2008
Posts: 20,178
Wait a minute (if that's not too long for you). Your "purchase" was 2 weeks ago and we sell only quality cigars. We never ship an R&J before it's time, so unless it has been in stock for 6 months of aging, your order may be further delayed.
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