polyboy30 wrote:Well I really dont want to say anything because I know it will end up in an argument ...who wants to admit their shop sells moldy cigars, even after they tell me its plume. Look for yourself though. I gaurantee you any tubo zino platinum cigar their has mold on it.
They might not like to hear it but they should. You are the consumer and without your business they don't have one.
I had this happen once before at a local here and the owner was more than happy to replace the product and actually gave me a freebie on top of the replacement. These shops have alot of money tied up in product and I think they would want to know if there is an issue with their product regardless if it came to them like that or if there is an issue at the store.
Just go back and inform him of what you found without insinuating blame and I'm sure he'll be happy to make it right.