Spoke too soon about no problems. Ordered a few things from the mothership. Got all but a $20 sampler. Instead, I was sent a $150 box of cigars that isn't even in the inventory, this side or that side. Braved the 30min wait for a rep, and. Told her what happened. She said they'd send the sampler, and a label by email so as to return the box. Thus far, no label, no sampler. Hmm....