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Last post 7 years ago by RMAN4443. 14 replies replies.
Customer Service Will Not Reply
Hogold Offline
#1 Posted:
Joined: 03-30-2003
Posts: 2
I have bought over $500 of cigars the past couple of months and last batch had the wrong cigars in a sampler. I have sent numerous emails and request via this website and gotten no replies. I have been on hold with worthless customer service for over an hour and had no one answer. What is wrong with this company now. Same thing happened on Cigars International last week, no one answered the phone, which they are owned by.
RMAN4443 Offline
#2 Posted:
Joined: 09-29-2016
Posts: 7,683
Hogold wrote:
I have bought over $500 of cigars the past couple of months and last batch had the wrong cigars in a sampler. I have sent numerous emails and request via this website and gotten no replies. I have been on hold with worthless customer service for over an hour and had no one answer. What is wrong with this company now. Same thing happened on Cigars International last week, no one answered the phone, which they are owned by.

Cry Baby Cry Brick wall Boo hoo! Not talking


Be glad you got your order.......many haven't gotten anything........you got a couple of errant cigars?????
elRopo Offline
#3 Posted:
Joined: 02-17-2014
Posts: 905
You got the wrong cigars?? I wouldn't worry, just kick back and enjoy your good fortune. Those Dark Sharks you ordered aren't all that anyway.
victor809 Offline
#4 Posted:
Joined: 10-14-2011
Posts: 23,866
Have you tried sending a PM to teedubbya? He's pretty responsive.
tonygraz Offline
#5 Posted:
Joined: 08-11-2008
Posts: 20,226
They have been getting a lot of telemarketing calls, so they have stopped answering most and put the others on hold. With a name like Hogold, I'm not surprised they didn't want to talk to you.
RMAN4443 Offline
#6 Posted:
Joined: 09-29-2016
Posts: 7,683
tonygraz wrote:
They have been getting a lot of telemarketing calls, so they have stopped answering most and put the others on hold. With a name like Hogold, I'm not surprised they didn't want to talk to you.

looking forward to what Cameroon will do with this
frankj1 Offline
#7 Posted:
Joined: 02-08-2007
Posts: 44,211
Hogold wrote:
I have bought over $500 of cigars the past couple of months and last batch had the wrong cigars in a sampler. I have sent numerous emails and request via this website and gotten no replies. I have been on hold with worthless customer service for over an hour and had no one answer. What is wrong with this company now. Same thing happened on Cigars International last week, no one answered the phone, which they are owned by.

here's a freebie, cuz I'm like a genius and good wif words...

you'll never get cigars again until you learn a basic rule of grammar: a preposition is bad to end a sentence with.
RMAN4443 Offline
#8 Posted:
Joined: 09-29-2016
Posts: 7,683
frankj1 wrote:
here's a freebie, cuz I'm like a genius and good wif words...

you'll never get cigars again until you learn a basic rule of grammar: a preposition is bad to end a sentence with.



I wish I could talk good like you.......I'm gonna take the Evelyn Would Head Sped Reding Kourse..........I all redy done the hole hukt on fonicss wurkt four mee kourse LOL
frankj1 Offline
#9 Posted:
Joined: 02-08-2007
Posts: 44,211
RMAN4443 wrote:
I wish I could talk good like you.......I'm gonna take the Evelyn Would Head Sped Reding Kourse..........I all redy done the hole hukt on fonicss wurkt four mee kourse LOL

prolly gonna get to meet in May/June
RMAN4443 Offline
#10 Posted:
Joined: 09-29-2016
Posts: 7,683
frankj1 wrote:
prolly gonna get to meet in May/June

Looking forward to it.........have you actually settled on a date yet
frankj1 Offline
#11 Posted:
Joined: 02-08-2007
Posts: 44,211
RMAN4443 wrote:
Looking forward to it.........have you actually settled on a date yet

Edin508 is checking with the club...
KingoftheCove Offline
#12 Posted:
Joined: 10-08-2011
Posts: 7,630
frankj1 wrote:
here's a freebie, cuz I'm like a genius and good wif words...

you'll never get cigars again until you learn a basic rule of grammar: a preposition is bad to end a sentence with.

Thanks for that Frank!
I just spit tea out my nose...
elRopo Offline
#13 Posted:
Joined: 02-17-2014
Posts: 905
frankj1 wrote:
here's a freebie, cuz I'm like a genius and good wif words...

you'll never get cigars again until you learn a basic rule of grammar: a preposition is bad to end a sentence with.

LOL! I just got it.
RMAN4443 Offline
#14 Posted:
Joined: 09-29-2016
Posts: 7,683
Anyone wanna see my dangling participle? It really doesn't "dangle" all that much
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