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Tenski hoses me……..boooo!!
1. Author: KingoftheCoveDate: Sat, 5/11/2024, 11:48AM EST
So Jeebs puts out a nice discount code a while back ($50 of orders over $199)
I jump all over it and buy 25 Padron 0000 series maduros (15 a 3000 and 10 @ 4000) and it comes to just over $6/ each delivered.
I’m stoked….

Got an email from them apologizing about not being able to fulfill my order because blah blah blah…..
I call BS!!
I think they didn’t like me scoring Padrons at that rate.
2. Author: danmdevriesDate: Sat, 5/11/2024, 11:56AM EST
Call them.

Phone is the best way. Ask for the coupon code to be reissued.

They probably won't.

I figure customer service and shipping/handling over there you get what you pay for.
3. Author: tonygrazDate: Sat, 5/11/2024, 12:07PM EST
You are not the only one that Had problems with the Tenski place. They had an excuse for a mild complaint I had and it was a doozie and I didn't buy it.
4. Author: jeeblingDate: Sat, 5/11/2024, 12:08PM EST
That’s a crappy way to run a business.
5. Author: TiverDate: Sat, 5/11/2024, 2:04PM EST
I had an order in a couple months ago that they pulled one of the 5ers off, but it was after I emailed them asking what was taking so long to ship (8-9 days IIRC). They emailed back and said they couldn't fill one of the 5ers and proceeded with the rest of the order. They pulled Warped Cloudhopper 53.

This last go 'round with the $50 coupon was pretty juicy as there were already expired (live deal ended) items in my cart that they still sold to me.

They are pretty strict with their coupon time frames, but it would be worth the contact to see if some alternative arrangement could be made IMO.
6. Author: KingoftheCoveDate: Sat, 5/11/2024, 6:46PM EST
Hahahahahaha…………it gets even better!
Tenski shorts my refund $63.07!

Trying to tell me I only bought 10 of the Padron 3000, and 5 of the 4000.
Welp……..they charged me for 25………refunded for 15.
Pretty slick business strategy.

Kinda bummed out…………tenski might be slipping…….and no Padrons for me.
Not gonna bother talking to them.
My feelings are clear in my email to them.
7. Author: RobertHivelyDate: Sat, 5/11/2024, 7:08PM EST
KingoftheCove wrote:
Hahahahahaha…………it gets even better!
Tenski shorts my refund $63.07!

Trying to tell me I only bought 10 of the Padron 3000, and 5 of the 4000.
Welp……..they charged me for 25………refunded for 15.
Pretty slick business strategy.

Kinda bummed out…………tenski might be slipping…….and no Padrons for me.
Not gonna bother talking to them.
My feelings are clear in my email to them.


Damn, so your not even going to try to get your 63 dollars back?

Between this and what Danm told me a few weeks back, I'm not sure I'll order from them once I start buying again.

Sucks, bc they were my #1 place. I've only ordered from them and "The Other Place" in the last yr or so...
8. Author: KingoftheCoveDate: Sat, 5/11/2024, 7:20PM EST
RobertHively wrote:
Damn, so your not even going to try to get your 63 dollars back?

Between this and what Danm told me a few weeks back, I'm not sure I'll order from them once I start buying again.

Sucks, bc they were my #1 place. I've only ordered from them and "The Other Place" in the last yr or so...

I’m in the exact position.
Oh, and I will be getting my $63 back…
If they were smart they would offer me a good deal on a box of PAMs…….take like $93 off…….my 63 plus 30 for their fuqup.
9. Author: PalamaDate: Sat, 5/11/2024, 8:19PM EST
KingoftheCove wrote:
I’m in the exact position.
Oh, and I will be getting my $63 back…
If they were smart they would offer me a good deal on a box of PAMs…….take like $93 off…….my 63 plus 30 for their fuqup.


Man, depending on the vitola, $93 is like 20 to 25% off of MSRP, which, in today's world, is not too shabby considering they're Padrons.

I really miss the pre-MAP days when the well-known place as well as here would have premium and super premiums on auction starting at $1. Was great to snag Principes and Coronas for under $6 per.
10. Author: MidnightToker( • )( • )Date: Sun, 5/12/2024, 12:15AM EST
That burns. I know a guy there (sometimes) who can help you out though KOTC. Just call CS and ask for Mike Hawk. Actually, since he's not always there whoever answers just ask them if they've seen Mike Hawk.
11. Author: KingoftheCoveDate: Sun, 5/12/2024, 8:42AM EST
MidnightToker( • )( • ) wrote:
That burns. I know a guy there (sometimes) who can help you out though KOTC. Just call CS and ask for Mike Hawk. Actually, since he's not always there whoever answers just ask them if they've seen Mike Hawk.

Yeah………..well maybe that technique would work for Frankie…………alas……I think I might fall …..short….
12. Author: frankj1Date: Sun, 5/12/2024, 4:48PM EST
this...is NOT my fault
13. Author: corey sellersDate: Sun, 5/12/2024, 6:00PM EST
Well if any of us compare to the TRIPOD . We all fall short.

Just sayin….
14. Author: corey sellersDate: Sun, 5/12/2024, 6:01PM EST
I know I was at the end of the line when they were being handed out.
15. Author: KingoftheCoveDate: Mon, 5/13/2024, 6:31PM EST
Epilog…

Well it turns out it was simply a case of miscommunication.
A poorly written email by tenski (imo) made me believe that my entire order was cancelled….well heck, maybe it was me?
You be the judge……..this is what tenski sent….
=============
Thank you very much for your recent order. I am very sorry but unfortunately we will not be able to fill your order for the 2 [K5-PDD5552-M] Padron 3000 Maduro 5pk and one [K5-PDD6554-M] Padron 4000 Maduro 5pk at this time. Our order was not filled in full by our supplier and we have been informed that we will not be receiving additional inventory of this item. As a family-owned company your business is very important to us and again, I am sorry that we will not be able to fill your order. We have canceled your order and immediately issued the appropriate refund to you. Please allow 1-3 business days for the refund to be applied to your original form of payment.
=============

So I read that as ……
They were unable to fill “my order” of two 3000 fivers and one 4000 fiver.
This made ME think, that they thought, I only bought 3 fivers total.
I in fact ordered three of the 3000 and two of the 4000, so when my refund wasn’t there for my full order of five 5-packs, I was pissed.

Turns out what they were trying to say, in essence was…

We had to cancel part of your order. You will still receive one 5-pack of 3000, and one 5-pack of 4000, for $62.
We refunded you $93 for the two 3000 5-packs and the one 4000 5-pack we were unable to deliver.

Tenski is officially out of my doghouse.
(Although their price hikes are becoming annoying)
16. Author: TiverDate: Mon, 5/13/2024, 7:18PM EST
Well they have a $50 off $250 expires tonight with essentially no exclusions. Make up for the missing Padrons by spending another $200?
17. Author: Jakethesnake86Date: Mon, 5/13/2024, 7:23PM EST
Love tenski where you guys getting these 50 off 250 coupons?? I’m on the email list??
18. Author: TiverDate: Mon, 5/13/2024, 7:30PM EST
CPDISC513 at check out ends tonight
19. Author: KingoftheCoveDate: Mon, 5/13/2024, 7:30PM EST
Tiver wrote:
Well they have a $50 off $250 expires tonight with essentially no exclusions. Make up for the missing Padrons by spending another $200?

Eh……..
Not quite enough for me…
I want $50 off of $200!!

At least I’m getting 10 at a decent price……….no complaints…
20. Author: Jakethesnake86Date: Mon, 5/13/2024, 7:39PM EST
Tiver thanks buddy
21. Author: TiverDate: Mon, 5/13/2024, 7:59PM EST
your inbox is full Jake. Do a little cleanup. I have some info for you
22. Author: Jakethesnake86Date: Mon, 5/13/2024, 8:14PM EST
Think I fixed it. Wondering if my sent messages also add to inbox total? Anyhow I deleted some try again if you’d like 😂
23. Author: RobertHivelyDate: Mon, 5/13/2024, 8:52PM EST
#15

Thanks for the update.
24. Author: danmdevriesDate: Mon, 5/13/2024, 9:07PM EST
Jakethesnake86 wrote:
Think I fixed it. Wondering if my sent messages also add to inbox total? Anyhow I deleted some try again if you’d like 😂


Yes, sent messages count towards the 500 total
25. Author: Jakethesnake86Date: Mon, 5/13/2024, 9:30PM EST
^ I’ve got work to do 😂
26. Author: deadeyedickDate: Tue, 5/14/2024, 10:04AM EST
Search results for 'CPDISC513'
Whoops! We're sorry but your search results went up in smoke.Brick wall
27. Author: MidnightToker( • )( • )Date: Tue, 5/14/2024, 1:46PM EST
deadeyedick wrote:
Search results for 'CPDISC513'
Whoops! We're sorry but your search results went up in smoke.Brick wall

It was only good til midnight last night.
28. Author: deadeyedickDate: Tue, 5/14/2024, 4:15PM EST
MidnightToker( • )( • ) wrote:
It was only good til midnight last night.


There is the quick and the DED! fog
29. Author: MidnightToker( • )( • )Date: Tue, 5/14/2024, 5:30PM EST
deadeyedick wrote:
There is the quick and the DED! fog

Applause
30. Author: jeeblingDate: Tue, 5/14/2024, 5:59PM EST
😂
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